Travel Cover offers Lost or Delayed Luggage Tracking services (under the Plan Name “Luggage Infinity”) to its members whereby the Company tracks and helps recover the checked-in luggage of the member which has been handed over to the Airline/Common Carrier, which the member has travelled on, and which has been lost or misdirected unintentionally by the Airline/Common Carrier to another location and this has been reported by the Member as Lost or Delayed Luggage to the Company. The Company then agrees to compensate the Member, a Tracking Service Guarantee Liability if such a Luggage Loss or Misdirection by the Airline/Common Carrier results in the Member not receiving their Luggage for a defined period of time from the time of their arrival at their scheduled destination. The defined period with regards to this Membership Service Agreement shall be Ninety Hours (90 hours) from the time of the flight/common carrier’s arrival at their destination and subject to the Luggage not arriving with the scheduled flight/common carrier. The Company’s Liability is limited to two (2) Lost / Delayed pieces of Luggage for each passenger.

The company also offers Airport Assistance Services, under which they provide information relating to Airports in a particular city in India, different airports, airlines which fly through them, terminal details, location of the airport, contact details and other relevant information, Travel Assistance which comprises of Pre Departure Services, Political/Environmental Information, Weather Information, Information on Dialing Codes, Currency Exchange Rates, apart from Medical Referral Information, which is information of Medical Service Providers of the destination country Apart from this the company offers Information relating to Covid 19 wherein we provide relevant and available information on the Covid 19 protocols across all countries, including Quarantine measures etc. The information provided will be based on reliable information provided by the respective country websites on their Visitor Guidelines on Covid 19.

Apart from the range of Assistance Services being offered, Travel Cover’s Worldwide (Excluding USA / Canada / GCC) Quarantine Plan (Upto 70 years) Plan also has an inbuilt Travel Insurance cover, which is offered by HDFC ERGO General Insurance Company Limited and Claims and Assistance by Allianz Worldwide Partners. The details of the plan are below:

Travel Cover provides information relating to Airports in a particular city in India, different airports, airlines which fly through them, terminal details, location of the airport, contact details and other relevant information.

Under the Travel Assistance range of services, Travel Cover offers:

Travel Cover provides the Contact details / other relevant information of medical service providers such as hospital, clinics, chemists, diagnostic centres to the traveller while abroad, based on their city of travel/stay.

Travel Cover provides relevant and available information on the Covid 19 protocols across all countries, including Quarantine measures etc. The information provided will be based on reliable information provided by the respective country websites on their Visitor Guidelines on Covid 19.

Travel Cover’s Luggage Infinity Plus also has an inbuilt Travel Insurance cover, which is offered by HDFC ERGO General Insurance Company Limited and Claims and Assistance by Allianz Worldwide Partners. The benefits under the Plan include:

The benefits under the Plan include:

Note: * Deductibles applicable as per the policy terms & conditions.

1. This is to certify that medical expenses related to COVID-19 if acquired during the travel insurance policy validity period will be covered under our Medical Expenses benefit upto the Sum Insured mentioned in the Policy Certificate subject to policy terms & conditions.

2. * - Sublimit of COVID-19 Quarantine Expenses up to limits specified ($1,400 for 50K and $2,100 for 100K) - Out of hospital confinement - Out of hospital confinement refers to the stay of the beneficiary in quarantine centres or at the hotel in addition to any treatment that can be undergone under the out of hospitals services and is recommended by a recognized treating physician. The policy will only cover isolation centres which have been designated by Health Protection Agency of the Worldwide (Excluding USA / Canada / GCC) Quarantine Plan (Upto 70 years). The insurance company shall cover on evidence, the accommodation and treatment expenses of the beneficiary during his quarantine stay up to a maximum of specified limits ($1,400 for 50K and $2,100 for 100K) excluding PCR test fees.

3. Emergency Transportation by sea to a specific isolation facility or medical facility + Ambulance Expenses are included under the Medical Expense Limit.

4. Maximum Sum Insured under Inpatient Medical Expenses Reimbursement specific to Covid 19 expenses will be limited to a policy maximum of USD $10,000 for covered members from the ages of 61 years and above.

5. Waiting Period for Covid related treatment - Hospitalization or Quarantine - 48 hours from time of arrival in destination country.

Disclaimer: Travel Cover is only a facilitator for the information provided to the member based on their request and makes best efforts to ensure all the information provided by it, is upto date and from Government and renowned websites. Travel Cover is not liable in case there are sudden or overnight changes/revisions in the information requested by the member.